Technology and innovation;Svalbard
inet, The Internet survey, broadband subscription, transmission capacity, transmission speed, corporate market, private marketInformation and communication technology - ICT, Technology and innovation, Technology and innovation, Svalbard

The Internet survey


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Key figures


Mbit/s median transmission capacity for fixed private broadband subscriptions

Fixed broadband subscriptions
3rd quarter 20182nd quarter 20183rd quarter 20173rd quarter 2017 - 3rd quarter 2018
ChangeChange i per cent
Fixed broadband2 179 6132 169 7532 139 16940 4441.9
Private broadband
Private broadband subscriptions2 051 5022 041 3152 009 30742 1952.1
Private broadband subscriptions per 100 households86.385.884.51.82.1
Average transmission capacity (Mbit/s)104.598.367.237.355.5
Median transmission capacity (Mbit/s)49.647.933.915.746.3
Business broadband
Business broadband subscriptions128 111128 438129 862-1 751-1.3
Average transmission capacity (Mbit/s)50.348.244.06.314.3
Median transmission capacity (Mbit/s)19.919.116.43.521.3

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Table 1 
Private broadband subscriptions by transmission capacity and county

Private broadband subscriptions by transmission capacity and county
3rd quarter 20183rd quarter 2018
Fixed broadband subscriptionsPrivate broadband subscriptions per 100 households= > 128 kbit/s <= 4 mbit/s> 4 Mbit/s <= 8 Mbit/s> 8 Mbit/s <= 16 Mbit/s> 16 Mbit/s <= 32 Mbit/s> 32 Mbit/s <= 64 Mbit/s> 64 Mbit/s <= 128 Mbit/s> 128 Mbit/s <= 256 Mbit/s> 256 Mbit/s <= 512 Mbit/s> 512 Mbit/s <= 1024 Mbit/s> 1024 Mbit/s> 128 Mbit/s
The whole country2 051 50286.331 323106 221323 787244 686580 970328 166151 161269 80615 37210436 349
Østfold110 59584.51 7766 69019 32614 27828 88517 2167 26514 800358122 424
Akershus224 48088.81 6369 91532 68521 83656 63737 44324 53337 9691 821564 328
Oslo314 22793.53 2535 20748 60237 07993 08559 48318 93843 6974 883067 518
Hedmark74 34281.51 0366 41421 7177 15015 7825 6683 8659 5873 123016 575
Oppland71 20181.01 2826 70620 7677 06615 3716 1513 7977 7092 352013 858
Buskerud105 95285.32 9036 33215 87613 69827 79015 7783 79819 71463023 575
Vestfold96 14686.41 2676 50415 3708 23423 12115 49411 30814 78563026 156
Telemark69 58487.22 3334 59510 1437 08918 63510 6146 4129 635128016 175
Aust-Agder44 03585.42142 2486 7085 41213 0197 6155 5483 2215008 819
Vest-Agder66 57081.62492 88910 36910 38121 9269 6784 5546 5195011 078
Rogaland171 54486.02 7566 14618 58716 60557 03032 1744 40933 74790038 246
Hordaland207 58388.92 6029 29928 53326 17868 03332 74218 81721 241138040 196
Sogn og Fjordane38 04781.11 0593 3456 3876 99111 5066 4961 631632002 263
Møre og Romsdal97 53583.92 7966 88912 43811 27732 48512 0736 56113 00313019 577
Trøndelag176 99383.31 76311 22126 37421 34452 42231 69913 74918 36754032 170
Nordland92 12583.61 7886 99814 52712 21624 72710 3428 31812 607598421 527
Troms - Romsa62 44981.22 1203 7639 5588 79212 92513 9977 1992 4661 629011 294
Finnmark - Finnmárku26 84278.94751 0525 7688 9966 6643 3764169230511
Svalbard1 098100.10121190212642140056
County not stated154

Table 2 
Business broadband subscriptions by transmission capacity and county

Business broadband subscriptions by transmission capacity and county
3rd quarter 20183rd quarter 20183rd quarter 20183rd quarter 20183rd quarter 20183rd quarter 20183rd quarter 20183rd quarter 20183rd quarter 20183rd quarter 20183rd quarter 20183rd quarter 2018
Fixed broadband subscriptions= > 128 kbit/s <= 4 mbit/s> 4 Mbit/s <= 8 Mbit/s> 8 Mbit/s <= 16 Mbit/s> 16 Mbit/s <= 32 Mbit/s> 32 Mbit/s <= 64 Mbit/s> 64 Mbit/s <= 128 Mbit/s> 128 Mbit/s <= 256 Mbit/s> 256 Mbit/s <= 512 Mbit/s> 512 Mbit/s <= 1024 Mbit/s> 1024 Mbit/s> 128 Mbit/s
The whole country128 11111 96414 39429 37934 45617 54013 6823 5021 2981 4124846 696
Østfold6 6385539121 4791 7461 034650171512814264
Akershus12 8281 0921 4983 2303 1361 7791 4104389410546683
Oslo18 1331 3711 4043 5554 3263 1332 5739943462252061 771
Hedmark4 8465326991 2611 1626004419616327151
Oppland4 7015517741 2091 1564653869040237160
Buskerud6 6195928831 6791 888770580128523710227
Vestfold5 6694816831 1651 75771063914661189234
Telemark4 2464924531 0241 18644046274384433189
Aust-Agder2 476186350812613235223351010257
Vest-Agder3 5263164227781 0795143344016141383
Rogaland10 1209388182 5632 7661 4751 04419118411823516
Hordaland11 1419901 2822 7853 0311 3201 1893581017411544
Sogn og Fjordane4 0384185127911 23049938975345634199
Møre og Romsdal7 5766079161 6652 0561 1927801037014938360
Trøndelag10 9551 0251 3942 3472 7261 2331 43324310442525797
Nordland7 0516027631 7222 0111 17555815040264220
Troms - Romsa3 9152964227821 20660942612733122174
Finnmark - Finnmárku2 6922202014361 3243311442565036
County not stated817

About the statistics

The survey provides regional information about broadband quality in Norway. It provides the number of fixed broadband subscriptions, private broadband subscriptions per 100 households, as well as broadband speed (mean and median).


Definitions of the main concepts and variables

Internet subscription: A service that gives end-users access to the Internet.

Fixed Internet access: All technologies that require a fixed connection via cable (copper, coaxial og fibre) or a fixed antenna (for receiving radio singals from a ground based tranmitter or a satellite).

Broadband: in these statistics broadband is defined as Internet subscriptions with a theoretical transmissions capacity (downloading) larger than 128 Kbit per second.

Business subscribers: establishment, enterprise, organization, institution or public operation.

Private customers: households and private persons. Includes fixed access to leisure time cottages.

Transmission capacity (downloading): the theoretical amount of kilobit/Megabit per second.

Classification in groups for transmission capacity from the fourth quarter 2008:
> 128 Kbit/second = < 4 Mbit/second
> 4 Mbit/second = < 8 Mbit/second
> 8 Mbit/second = < 16 Mbit/second
> 16 Mbit/second = < 32 Mbit/second
> 32 Mbit/second = < 64 Mbit/second
> 64 Mbit/second = < 128 Mbit/second
> 128 Mbit/second = < 256 Mbit/second
> 256 Mbit/second = < 512 Mbit/second
> 512 Mbit/second = < 1024 Mbit/second
higher than 1024 Mbit/second

Standard classifications

County and municipality. Statistics Norway, Centrality 2008

Administrative information

Name and topic

Name: The Internet survey
Topic: Technology and innovation

Next release

Responsible division

Transport, tourism and ICT statistics

Regional level


Frequency and timeliness

Quarterly. Data by the end of the quarter is published within the end of the following quarter.

International reporting

Not relevant


Files with controlled and edited raw data are stored and can be made available for scientific use. Production data on municipality level is stored in the StatBank and is available for all users.


Background and purpose

The purpose of the Internet survey is to produce detailed regional information about the quality of the infrastructure that establishes access to the Internet for businesses and private persons. The statistics were published for the first time for the first quarter 2002. The Ministry of Trade and Industry has assisted the development of the Internet survey financially.

Users and applications

The Ministry of Local Government and Modernisation, the Ministry of Transport, Innovation Norway, business associations, research institutes and media also use the statistics.

Equal treatment of users

No external users have access to the statistics and analyses before they are published and accessible simultaneously for all users on ssb.no at 8 am. Prior to this, a minimum of three months' advance notice is given in the Statistics Release Calendar.

Coherence with other statistics

Statistics Norway produces statistics about ICT usage among persons and enterprises based on the sample surveys "ICT in the households" and "Use of ICT in enterprises". Even though the numbers are not directly comparable, statistics produced by the Internet survey are supplementing the two other surveys. In both surveys broadband is defined differently than in the Internet survey.

The Norwegian regulatory autority are using the same definition of broadband. Their eKom statistics should return the same total figures for the two markets devided by technology. Their statistisc do not include information about subscriptions by speed or geografic area but have information about mobile broadband connections.

Legal authority

The Statistics Act §§2-1, 2-2 and 2-3.

EEA reference

Not relevant



The population in the Internet survey consists of all enterprises that deliver fixed broadband access to the Internet to end-users in the Norwegian mainland and Svalbard. Libraries, Internet cafés, businesses offering different types of temporary Internet-access etc. are not included in the population. Suppliers of mobile broadband is not included in the survey. From the fourth quarter of 2006 all suppliers of fixed broadband are included even non-commercial suppliers.

Enterprises that deliver access to the Internet to end-users (businesses and private persons) in Norway do not have to register. It is therefore possible that some small suppliers of Internet access are not included in the survey. This may apply in particular to small, locally based cable-TV providers that also provide Internet access with broadband capacity. The way these cable networks are operated makes it difficult to include them all in the survey. The work to ensure full coverage of the survey continues.

Originally the population was identified through contact with the Norwegian Internet Exchange (NIX), the international organisation Réseaux IP Européens Network Coordination Centre (RIPE NCC) and through studies of the business media. NIX, which is owned and operated by the University of Oslo, are two combined spots for exchange of traffic on the Internet. Suppliers of Internet access linked to NIX are able to enter into contracts with so-called "virtual" suppliers of Internet access about resale of Internet access. "Virtual" suppliers of Internet access hire infrastructure from others. Information from the Internet suppliers linked to NIX makes it possible to localize "virtual" suppliers of access to the Internet. Information on suppliers of Internet access registered with RIPE NCC supplements data collected from NIX. RIPE NCC is an organisation that assigns suppliers of Internet access addresses on the Internet.

The industry that delivers Internet access has an unstable structure. This makes permanent monitoring of the business media necessary in order to adjust the population to changes such as mergers and closedowns. A cooperation with the national regulatory authority has been established in updating the survey population.

Data sources and sampling

Data are collected from the suppliers of Internet access.

The survey is made by total counting of all Norwegian suppliers of Internet access to end-users.

The sample is updated annually based on information from the respondents, follow-up on the units who reports to Norwegian Communication Authority, search in Statistics Norway's register on enterprises, and search on the Internet. Some minor suppliers of cable TV might be missing for the sample.

Collection of data, editing and estimations

The data collection takes place quarterly starting at the beginning of the following month. Deadline for reporting is three weeks. Data are transferred electronically from the respondents in the formats Excel, ASCII and XML. Most data suppliers are using the common webservice Alltin for transfering the data in attachments. A minority are still using email.

Incoming data are compared to the supplied information in the previous quarter by enterprise. The totals are compared to the previous quarter by municipality. Large deviations are checked with the supplier of information.

The number of private access per 100 households is calculated for each municipality. The number of households is from the 4th quarter 2006 onwards taken from register based annual population statistics. The most updated household statistics by 1 January each year is being used.

The median and average values for transmission capacity for private access has been calculated back to 2004. The calculations for the years 2006 until 2008 are more unsecure because of the speed ranges used until the fourth quarter 2008.

Seasonal adjustment

Not relevant


The number of subscriptions is not published in municipalities with less then 10 subscriptions.

Comparability over time and space

The definition of broadband was changed from the 4th quarter of 2004. For some of the most important variables there are unbroken time series from 1 quarter 2002. The statistics were produced for the first time in 2002.

The limitation to only commercial Internet service providers was dropped from the 4th quarter 2006. This change has a significant impact on the figures for the municipalities Modalen and Tranøy.

Mobile broadband was droppet from the survey from the fourth quarter 2008. All figures back to the third quarter 2006 has been corrected.

The new grouping of speed rates from the fourth quarter of 2008 makes direct comparison of all speed groups impossible before and after this change.

The survey does not distinguish between subscriptions in ordinary households and in leisure time cottages. Municipalities with many cottages may get very high figures for private subscriptions per 100 ordinary households.

Accuracy and reliability

Sources of error and uncertainty

Internet Service Providers distribute the subscriptions geographically on postal codes. All valid codes are linked to at least one municipality. Some of the postal codes are obsolete or invalid. The postal code is corrected if there is no doubt about the intention of the respondent.

In some cases, the postal codes belong to more than one municipality and one of them will be chosen. This may lead to some errors in the division of subscriptions between municipalities. Some faults in the splitting of the subscriptions between postal codes and subsequently municipalities have ocurred. When such errors occur or are corrected there may be large effects on the per household's figures for some municipalities.

Internet Service Providers differentiate between business and private customers. Businesses pay more for Internet access than private customers in return for a higher quality on the services. Cost considerations may make some smaller businesses choose a private subscription. Thus, the numbers for private customers can include businesses.

Employees with home offices often obtain Internet access at home via the connection of the business. This implies that Internet access at home is more common than the number of private subscriptions indicates. Internet Service Providers use invoice addresses to find the geographical location of customers. For business customers with several geographical locations only one is reported. Businesses with invoice address in e.g. Oslo and branches in other places are reported with a subscription solely in this town.

Some Internet Service Providers offer customers online registration of subscriptions. This creates uncertainty for the quality of the data about geographical location. If there is no other alternative, the respondents are asked to estimate. Subscriptions that are not possible to locate is classified as "Unspecified".

Structural changes on the supplier side may lead to reporting errors like duplicate registration of subscriptions. Such errors have been disclosed concerning larger regional suppliers at a few occasions. Corrected figures have been published.

Measured in relation to the total number of respondents, the response percentage at deadline was about 50 per cent. After reminders the response percentage increased to about 95 per cent. Since the dropouts only include small suppliers of Internet access, the data received probably make up close to 100 per cent of the total market. Missing data are imputed with data from the previous quarter.

Total counting.

Register errors: Since the enterprises that supply Internet access to end-users do not have to register, Statistics Norway has to create a register with the help of different sources. It is possible that this register sometimes is not updated. This situation may lead to undercoverage.


Not relevant