;2013;2016; No time to do the work properly;18;17; Need to work in a high pace, often or always;59;59; Has too much to do, often or always;46;45; Have so much to do that one need to drop lunch break, daily;7;7; Need to work face to face or have telephone contact with clients and customers, half of the time or more;56;57; Need to hide negative feelings toward clients and customers, to a great extent;13;9; Must relate to strong feelings among customers and clients, to a great extent;17;18; Must do tasks without sufficient training, daily;2;2; Work requires that one learns new knowledge and skills, often or always;35;39; Demands on jobs interfere with home life and family life, often or always;13;14; Contacted by someone from work outside the working hours with inquiries linked to the work, daily;5;5; Reads and replies work related e-mail outside working hours, daily;18;21; Keeps oneself posted on work related electronic information outside working hours, daily;16;19; Can decide when to take breaks from work, most of the time, employees;75;77; Can determine own job tasks, to a great extent;30;32; Can organise own work, to a great extent;63;63; Can influence decisions that are important for own work, to a great extent;48;49; Can determine work pace, to a great extent;54;53; Has repetitive work tasks most of the time;39;42; Mistakes can put own or other people's lives or health at risk, most of the time;21;22; Is unclear what is expected in ones job, often or always;6;7; Gets tasks without adequate aids and resources to finish them, often or always;9;9; Need to do things one believes should have been done differently, often or always;11;13; Receives conflicting requests from two or more people, often elller always;8;8; ;;; Number of employed respondents;7819;7765; Number of respondents in work;8283;8220;