Statistics Norway

Information and communication technology (ICT), use in enterprises

7 Private enterprises med automatic share of information within the enterprise, by employment groups and area of industry. January 2012. Per cent
  Sharing electronically and automatically information from received sales orders with the software used for the following functions Sharing electronically and automatically information from sent purchase orders with the software used for the following functions Have in use an ERP software package to share information between areas1 Have in use any CRM software application for managing information about clients2
  Management of inventory levels Accounting Production or services management Distribution management Management of inventory levels Accounting Capture, store and make available to other business functions the information about its clients Analyse information about the clients for marketing purposes
All enterprises with 10+ employees 31 57 30 29 30 49 20 32 24
                   
Employment groups                  
10-19 27 51 23 25 26 44 12 25 20
20-49 33 63 34 29 31 53 21 35 24
50-99 39 65 43 38 38 60 36 47 38
100+ 49 70 54 50 47 65 55 57 44
                   
Industry                  
Manufacturing 36 61 46 37 33 53 27 34 22
Construction 13 55 22 16 13 43 11 18 10
Trade with and reparation of motor vehicles 73 79 52 52 67 68 21 55 48
Wholesale trade 67 74 41 58 67 67 45 58 45
Retail trade 52 55 16 28 48 51 10 13 11
Transportation and storage 14 46 28 27 14 34 16 18 17
Accomodation and food service activities 15 41 11 10 14 36 5 13 12
Information and communication 24 63 45 40 19 59 42 76 61
Financial and insurance activities 15 58 45 37 8 48 13 69 61
Other business services 15 52 30 23 16 45 20 44 31
1  Enterprise Resource Planning - software package to share information between accounting, planning, production and marketing.
2  CRM - Customer Relationship management.

Explanation of symbols