Statistics Norway

Information and communication technology (ICT), use in enterprises

3 Enterprises's evaluation of the quality of public electronic services. Proportion of enterprises using Internet to communicate with public authorities (information search, downloading forms, sending in information in web format, full electronic case handling1, submit a proposal in an elektronic tender system), by employment groups and area of industry. 2008. Per cent
  Very dissatisfied Dissatisfied Neither dissatisfied or satisfied Satisfied Very satisfied
All enterprises with 10+ employees 1 2 38 57 2
           
Employment groups          
10-19 1 2 38 56 3
20-49 1 2 36 60 2
50-99 2 1 36 58 3
100+ 0 1 41 56 2
           
Industry          
Manufacturing (NACE 10-33, 35 og 36-39) 0 1 38 59 2
Construction (NACE 41-43) 1 1 36 61 1
Trade with and reparation of motor vehicles (NACE 45) 0 2 37 61 0
Wholesale trade (NACE 46) 0 2 35 60 3
Retail trade (NACE 47) 1 3 47 47 2
Transportation and storage (NACE 49-53) 0 1 43 54 1
Accomodation and food service activities (NACE 55-56) 4 3 36 56 0
Information and communication (NACE 58-63) 1 4 37 55 2
Business services incl. financial and insurance activities (NACE 64-82) 2 1 32 60 5
1  Treating an administrative procedure (e.g. declaration, registration, application for permit) completely electronic without the need for additional paper work.

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